At InsightX Media LLP, we are committed to providing our customers with timely and reliable shipping and delivery services. Please review our shipping and delivery policy for information on how we process and deliver your orders.

1. Order Processing Time

• All orders placed on our website are typically processed within 3-5  business days. Orders placed on weekends or holidays will be processed on the next business day.
• You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking details once your order has been dispatched.

2. Shipping Methods and Delivery Times

• We offer several shipping methods to accommodate our customers’ needs. Delivery times vary based on your location and the shipping method selected at checkout.

  Domestic Shipping (within India):

  • Standard Delivery: Typically 3–7 business days, depending on the delivery address.
  • Express Delivery: Typically 1–3 business days (available for select locations).

  International Shipping:

  • We currently offer international shipping to select countries. Delivery times for international orders may range from 7–21 business days depending on the destination.

3. Shipping Costs

• Shipping costs are calculated based on the shipping method selected, the weight of the order, and the delivery location. Shipping charges will be displayed at checkout before you complete your purchase.
• Free Shipping: We offer free standard shipping on orders above ₹4000, for deliveries within India.

4. Order Tracking

• Once your order has shipped, we will send you an email with tracking information. You can track your order through the shipping carrier’s website using the provided tracking number.

5. Shipping Restrictions

• We currently ship to addresses within India and select international destinations. If your location is not available during checkout, we regret that we cannot fulfill your order at this time.
• We do not ship to P.O. Box addresses. Please provide a valid street address during checkout.

6. Delivery Delays

• While we strive to ensure timely deliveries, we cannot be held responsible for delays caused by the shipping carrier, adverse weather conditions, or other events beyond our control.
• In case of significant delays or issues with your shipment, please contact our customer support team, and we will assist you in resolving the matter.

7. Damaged or Lost Items

• If your order arrives damaged or you suspect it has been lost, please contact us within 7 days of receiving your package. We will work with the shipping carrier to investigate the issue and provide a solution, whether it is a replacement or refund.

8. Returns and Exchanges

• Please review our Returns and Exchanges Policy for information on how to return or exchange items purchased from InsightX Media LLP.

9. Customer Support

• For any questions regarding shipping, delivery, or tracking, please contact our customer support team at support@insightx.in or call us at +91 9996878009. We are here to assist you.

Thank you for choosing InsightX Media LLP. We appreciate your business and look forward to serving you!